24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment.
Late Arrivals If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Your Therapist will decide if there is enough time to start a treatment. You will still be charged the full amount for this session.